Nationality: United States

I was referred to Kevin through my secretary while working in American -Sino Obs/ Gyn / pediatric hospital in Hangzhow. As I was changing jobs I needed to find a modern accommodation near my place of work which is in the middle of town. Kevin was quick in understanding my needs of the type of accommodation and distance from place of work. He did not waste my time and showed me a number of selected apartments every day. He even helped me with getting a Chinese phone service for my Apple i6 + He was considerate of my time constraints, always punctual for the appointments and aware of my walking capacity . He truly is an out standing agent Curteous, punctuat and has good English command. Would ask for him by name if a need arose again Swadesh Mullick M.D.

Nationality: United States

Lisa was there when we arrived in Hangzhou to move into our apartment and she is still helping me when I have questions or problems. Whenever I call Lisa she responds right away. She has handled all my requests quickly, efficiently, and professionally. I have even called her on a weekend and she was very pleasant and helped me with no problems. She has done so much after moving into our apartment from setting up a mobile phone to arranging a repair service plus much more. Lisa and PLUS have helped our transition to Hangzhou.

Nationality: United States

I would highly recommend Lisa to anyone looking at relocation to the Hangzhou area. Lisa knew what we were looking for and showed us only apartments that met our needs. Lisa is very helpful and thoughtful, and went out of her way to set up viewings of apartments and quickly getting us answers that we needed. She also speaks English very well, and was excellent in keeping things progressing quickly. Lisa is a perfect choice to help you find a home!

Nationality: United States

I would highly recommend Lisa to any expats out there looking at relocating to Hangzhou, or simply moving around in the Binjiang area. Lisa was very efficient in finding exactly what we were looking for in terms of criterion and price. She also took the time to really look for properties that met our needs as a family of 4, and didn’t waste our time on apartments that would not work. Lisa is very helpful and thoughtful, and went out of her way to set up viewings of apartments that agreed with our schedule. She also speaks English very well, and was very helpful in negotiating a lease that had everything we were looking for. For all your housing needs, Lisa is the person to represent you! Thank you Lisa.

Nationality: United States

Sam did a great job! He took care of everything in a timely and appropriate fashion, and he's continuing to do so as I finish moving in. I'm very satisfied.

Nationality: United States

Lisa has been a great deal of help since day one. She listened to my requirements after our first meeting and got me exactly the apartment I was looking for. In addition her services and dedication did not end upon signing of the lease. She has helped me with the basics such as identifying grocery stores, gym facilities and restaurants that would cater to my pallet. In addition she has coordinated cleaning services as well as water delivery. Furthermore I selected a new construction and despite of the minor issues that come with new constructions Lisa has been there working with the building management company as well as the landlord to ensure everything is taken care of. As an expat I could not have asked for a better person. She has definitely made the start of a new journey in my career a walk in the park. All I have to say is THANK YOU LISA!!!

Nationality: United States

After I got my apartment rented through PLUS, Lisa contacted me to learn about other service I might need to have a better landing experience. One area I really needed help was the process of getting my driver's license transferred. Lisa is very professional in aiding me with this process. She is very knowledgeable in all the process needed. She came to my work and pick up all the document needed for translation, and accompany me to get the health check and test date set up. She also sent me a file with all the possible testing questions in both English and Chinese. With her help, I successfully get my Chinese license without any issue. I sincerely appreciate her service and would recommend her to anyone.

Nationality: United States

Leven is very professional and courteous. After seeing some local agent, I reached out to PLUS by my coworker's recommendation. From the first touch point, Leven worked very hard to get a good sense of what I am looking for. Knowing my busy schedule, she arranged for many showing all in one Saturday morning. All of the apartments she pre-screened for me really meet and exceed my expectation. She was also very good at working the landlord to ensure the apartment is rented in a good condition and good terms. I am extremely happy with this experience and would recommendation Leven and PLUS to anyone!

Nationality: United States

Lisa was awesome in finalizing the apartment we wanted. There were some issues from another agency and she took control and resolved them all. It made us very pleased with the result. I will contact her again if I need to find another apartment. Thanks, Lisa!

Nationality: United States

Iris was a great help to find a suitable apartment for us. She was very patient with us and tried to fulfil every special requirement we had for our potential apartment. She always responded very fast my emails/messages and was always willing to help in any kind of matter! I highly recommend Iris as a very professional agent with good English skills! Thanks Iris for your support and help!

Nationality: United States

Leaven was super helpful to me, and she helped resolve a really problematic issue for me. She worked very hard on my behalf and was amazingly patient with me and my poor Chinese ability. Her English made everything easy for me to understand and I am completely, 100% satisfied. I'll recommend her to anyone looking for a new place. Thanks!

Nationality: United States

Kevin by far exceeded our expectations. He found exactly what we were looking for and has continued to provide us with support. I will recommend him to anyway looking for a place in this area.

Nationality: United States

Nice and friendly attitude. The process of finding a place and getting settled in was quite pleasant. Would definitely recommend to other foreigners who aren't familiar with Hangzhou.

Nationality: United States

Iris has been very helpful in our relocation. She assisted us in many of the details involved in the moving, more than just simply finding an apartment. She made the process much easier and is always ready to help.

Nationality: United States

My AC stopped working and Iris got it fixed very fast, she solves the problems quickly

Nationality: United States

Iris has been very helpful. She is Professional and Knowledgeable. Always prompt and accurate on her responses / actions. It's a pleasure to have her respond to follow up questions and help me with ISE living in China. Appreciate all that she and the PLUS team have done during my first month of apartment living. Keep up the Outstanding Service.

Nationality: United States

Robert has been extremely helpful and made apartment hunting in Hangzhou a pleasure. Appreciated his experience and knowledge of each compound. He is prompt, accurate and professional. Really enjoyed working with him and look forward to sending coworkers directly to Plus. Thanks again.

Nationality: United States

We are very happy. All the options you offer to us, were good apartments. You found exactly what we wanted, and in a very short period of time, and you make it very easy. Thanks!!

Nationality: United States

Kevin was extremely helpful and accommodating in helping me find an apartment. His professionalism, flexibility and willingness to go the extra mile in assisting me made the experience in finding the perfect apartment painless.

Nationality: United States

Iris is a wonderful professional. As our afterservice manager, she stays on top of issues that we have, follows up with past issues, and sends us reminders when appropriate. It is service like this that sets Plus apart from other real estate services- truly first class!

Nationality: United States

Issac did a fantastic job helping us find an apartment. From sifting through hundreds of property listings to negotiating a solid contract, Issac was incredibly reliable and worked tirelessly. Although we were very picky, he patiently met with us and showed us numerous apartments that met our requirements. Once we decided on a place, Issac helped us negotiate a contract and work through the details, making it possible to move in on the same day. Issac helped us set up a lot of afterservice features that have been really convenient.