Nationality: Spain

First, i would like to take the time to thank Lisa for always being helpful and friendly. Also, her English is amazing, which helps to overcome the language barrier in China in order to avoid misunderstandings. I highly recommend her in your search of an apartment or any other real state needs that you might have. Thank you, Lisa!

Nationality: China

Good

Nationality: United Kingdom

Coming to China for the first time was a bit of a nervous and scary experience. Not knowing the language or anyone that could help me, I had a bit of a hard time finding an apartment for myself. After the third day of being here I got in contact with Plus. Lisa was assigned to help me with choosing a flat. I sent her my requirements by email and she promptly replied with questions of her own, so that she could gather more details on precisely what I wanted. From the first instance Lisa was professional, organised, and kept to our schedule. She had made a complete routine of what places we were going to see, how far away they were from my work, price, amenities, etc. We had a driver that took us to each location and everything was very smooth. After looking at the first few apartments, I started to gather that Lisa had a natural ability to find apartments to match near or exactly what I wanted! To be honest, it made my decision hard as all of the apartments she showed me were very nice, to my requirement and within my budget. In the end I decided on where I am now, and I am very happy! The service does NOT end there. Lisa has constantly been advising me on other difficulties that I have had throughout my stay in China. She has helped where time has allowed her to. Overall Lisa is not your typical estate agent, she is efficient, hard working, caring and looks out for your interests. I highly recommend her.

Nationality: Australia

Iris is a pleasure to deal with. She is communicative, understanding, reactive to any issues and has a lovely easy-going nature. As a laowai in China, if you're lucky enough to have her as your rental contact you'll be winning.

Nationality: Peru

Iris, Isaac and Robert are a wonderful professional team. They all are committed to give the expat families continuous assistance to make our lives enjoyable and sucessful in China. Every single time I have called them to ask for assistance they have acted quickly and in a very polite and kind way. Thank you to the three of you!

Nationality: United States

Iris has been very helpful. She is Professional and Knowledgeable. Always prompt and accurate on her responses / actions. It's a pleasure to have her respond to follow up questions and help me with ISE living in China. Appreciate all that she and the PLUS team have done during my first month of apartment living. Keep up the Outstanding Service.

Nationality: Denmark

I had the pleasure to have Leven help me with my apartment search for my wife and I. As a truly professional, she had already lined up a selection of different apartments, and because of her, I was able to move in the next day. Besides her dedication and professionalism, she is ready to help 24 hours a day and she has certainly made my move to China a lot easier. I can really recommend both her and the company.

Nationality: Germany

I've been in China for a couple of years already and do have experience with agencies in Shanghai where I expected that agencies in Shanghai knows what expats wants given that thousands of expats are located in in Shanghai. My expectation failed. I moved to Hangzhou and found Isaac who helped me to find what I looked for. Isaac provides exactly the service expats needs and even more. He followed up strictly what I asked for and even some stuff takes time he still keeps it in mind. Well done Isaac.

Nationality: Belgium

Tina was very helpful for us. We are foreigners living in a strange world for us, but she made it much easier for us to settle in China. She always very swiftly responded to one of our demands and her answer was very clear and understandable. We thank her for her good service!

Nationality: Australia

I have known Robert now for well over a year. There is nobody in China that i have dealt with in ANY business that has a better persona and empathy for your requirements than Robert. He is calm, fair, friendly, trustworthy, worldly and just an all-round good guy. He has overseen the management of my property with the kind of Service that i would expect in my native Australia ... and that makes me feel good. It's also nice to not have the feeling that somebody is not trying to squeeze every last cent out of you. Congratulations mate. I'll recommend you to any of my friends with confidence.

Nationality: Australia

Melody was an absolute delight to work with. What impressed me was her quick and easygoing communication and careful attention to my specific requirements. She found exactly what we wanted in the time i wanted it... at an honest and fair price. It's sometimes not easy here in China for us 'laowais' to get good service ...so i would recommend Melody (and also Robert Hu) to any of my friends looking for real estate services.

Nationality: Finland

Hi, We were happy for quality of the services you provided to us during our stay in China/Hangzhou. Thank you one more time! All the best to you and your family! Br, JonE

Nationality: China

You have been my agent since 2007. I'm so glad that we cooperated well during these years. You work very hard and your team is amazing. That really makes me impressive. Thank you for everything.

Nationality: China

All I want to say is THANK YOU SO MUCH. You've been busy for weeks to help me out of mess. You r the best agent I ever met.