Nationality: United Kingdom

Coming to China for the first time was a bit of a nervous and scary experience. Not knowing the language or anyone that could help me, I had a bit of a hard time finding an apartment for myself. After the third day of being here I got in contact with Plus. Lisa was assigned to help me with choosing a flat. I sent her my requirements by email and she promptly replied with questions of her own, so that she could gather more details on precisely what I wanted. From the first instance Lisa was professional, organised, and kept to our schedule. She had made a complete routine of what places we were going to see, how far away they were from my work, price, amenities, etc. We had a driver that took us to each location and everything was very smooth. After looking at the first few apartments, I started to gather that Lisa had a natural ability to find apartments to match near or exactly what I wanted! To be honest, it made my decision hard as all of the apartments she showed me were very nice, to my requirement and within my budget. In the end I decided on where I am now, and I am very happy! The service does NOT end there. Lisa has constantly been advising me on other difficulties that I have had throughout my stay in China. She has helped where time has allowed her to. Overall Lisa is not your typical estate agent, she is efficient, hard working, caring and looks out for your interests. I highly recommend her.

Nationality: United Kingdom

It was a good service what Kevin did. He have supported me during several month from the planning to house moving. Kevin surely understand clients' wants also he is a good communicator.

Nationality: United Kingdom

Daniel and Issac were very professional, and efficient in helping me to find a home in Hangzhou. Their before sales and after sales service is second to none...truly first class. I would highly recommend using their services to any Expat who has just moved to Hangzhou!

Nationality: United Kingdom

Isaac has been absolutely fantastic. The property I moved iti has had a few faults here and there trough no ones fault but Isaac has always been at the end of the phone no matter what time of the day and sorted the issue out very quickly. Isaac shows great customer service and always goes out of his way to help anyway he can. It's a pleasure having him there!

Nationality: United Kingdom

Leven has done a great job in fulfilling my requirements & really shown personal care for her clients the after sales service from this company is very helpful for anyony first time in Hangzhou I would like to give a special mention to Issac for his assistance too

Nationality: United Kingdom

From our arrival in Hangzhou , Issac has been outstanding! He drove us around , was on hand to call to translate and when it came to selecting an apartment he was professional, patient and very friendly to all of our family. I would sum up Issac , as a kind, polite , reliable, professional and a extremely hard working individual that made our move and stay a lot easier than it could have been. As a good measure if kids like a person immediately it does show their character and my kids liked Issac straight away!