Client Testimonials

Albert

🇩🇪 Germany, 2025-09-20

Agent: Tina

"After four years of cooperation with Hangzhou Home and Tina as agent it is time for a compliment. Any issue starting from organising tax invoices over contract renewals to organising to fix things in the appartment was always done in a fast and efficient way. Expectations were not only fullfiled but exceeded. Thanks!"

Claire

🌍 Unknown, 2025-09-19

Agent: Melody

"Melody has been a great support to find the proper ayi. She has very good communication skills. She has well understood my needs and tried her best to meet my request. She is now still helpful when some clarifications are needed between me and my ayi (where my level of Chinese is not good enough)."

Antti V*****

🌍 Finland, 2025-09-18

Agent: Robert

"Robert is good to understand the needs of people coming from western culture. This is important as otherwise in your business you cannot offer best apartments. Robert handled well our problems with apartment and was easy enough to contact when needed. Trust is everything when dealing with Finnish people and that was kind of problem after we found out some questionable issues when renewing apartment lease. Inside such community we had in Jin Se Hai An we knew lease prices of each other and what was proposal for knew. Not good topic to fool us. I guess this is settled down between us but remains problematic topic between two cultures for other people. In overall Robert is definitely the best housing agent in Hangzhou what I know and I know few of them nowadays from different companies. And believe me, I have advertised Robert as best one if people have had problems to find good apartment. He had very good network to find apartments, the best selection always what I heard from others too. "

Ben C****

🌍 Unknown, 2025-09-17

Agent: Crystal

"Crystal helped me find an apartment two weeks ago. She was very responsive, patient and meticulous. I felt very secure having her as my realtor and was surprised that she had only been working a short time. She was very mature and professional. I would recommend her to any foreigner who needs to find a place fast. She also helped me after I had moved in.Thanks Crystal!"

Tiziana

🌍 Italy, 2025-09-16

Agent: Melody

"I have my ayi and she is working for me till last October... The ayi that Melody gave me last Sunday for clean the windows she was very kindly and she worked very fast. I don't know if she is good also like a cleaner for house ... but for sure she seems a nice and smiling person."

Jon H****

🌍 United Kingdom, 2025-09-15

Agent: Issac

"From our arrival in Hangzhou , Issac has been outstanding! He drove us around , was on hand to call to translate and when it came to selecting an apartment he was professional, patient and very friendly to all of our family. I would sum up Issac , as a kind, polite , reliable, professional and a extremely hard working individual that made our move and stay a lot easier than it could have been. As a good measure if kids like a person immediately it does show their character and my kids liked Issac straight away!"

Silvia

🌍 Brazil, 2025-09-14

Agent: Issac

"It was very nice to meet and have the support of Issac when i move to Hangzhou. He is a great agent and he is very willing you to help you with anything you need concerning your apartment and other services like cleaning services. He has been very helpful i recommend you to use his services if you will move to Hangzhou soon! "

Jorma H****

🌍 Finland, 2025-09-13

Agent: Robert

"It was my pleasure to use Robert's services on 2012, when I was living in Hangzhou at 'Dreamland' compound. I had some minor problems with my apartment during the year and all issues were solved fast with help of Robert. I can recommend Robert Hu - his high service level attitude and professional way of making contracts and managing all issues!"

Eric C***

🌍 Unknown, 2025-09-12

Agent: PLUS

"Jimmy is very friendly and help us a lot.We are friends now and had a good time together.I hope he can keep helping us in future coz we are so strange about this city.Thanks a lot."

Carlos

🌍 Unknown, 2025-09-11

Agent: PLUS

"Sally is a very professional and nice agent to her client; she gave me much valuable advice when I was searching the apartments near the International School. With the help of her, we finally found a pretty nice apartment that can fully meet our needs. Although I’m not living there at present, I really appreciate Sally’s service and I will definitely recommend her to my friends who needs relocation in Hangzhou. "

Khoo,Yong Chean

🌍 Unknown, 2025-09-20

Agent: PLUS

"Jimmy has been a great help to us.Not only did he set up the relocation well to us,he went the extre miles to help us resolve some unforeseen problems.On a personal note, He is very friendly too!"

Kim H****

🇩🇪 Germany, 2025-09-19

Agent: Tina

"Tina was my "woman for problems": internet, apartment constructions, paying/reminding of bills,... All my questions were answered in short time and absolutly helpful and qualified. Tina made my stay in Hangzhou way more easier and less stressful and more enjoyable! Thanks for that!"