Client Testimonials

Colm

🌍 Unknown, 2025-09-20

Agent: Iris

"She is very helpful when ever we have problem/issue at the apartment. "

Alex

🇩🇪 Germany, 2025-09-19

Agent: Lisa

"After Lisa's initial help to find a suitable apartment for myself, I asked her to help me with getting a driver's license. Just like during the apartment search, Lisa was professional and very well organized. She helped me through every step of the process and I am more than happy with the result. She makes my life here much easier and it feels good to know someone that I can trust with these matters. "

davide

🌍 Italy, 2025-09-18

Agent: Leven

"She was really helpfull and fast, I got my apartment in 3 days which is really nice and quick. She's helping me speaking with the landloard since my Chinese is really basic, really appreciate that. The range of apartment was not huge but I supposed it's because xiasha doesn't offer much for short term. So in the end I'm happy with the service and would raccokend it."

YoungJin K****

🌍 South Korea, 2025-09-17

Agent: Daniel

"I met mr Zaho(Daniel) by chance when I searched a information about residence in the website. At that time I and my colleague, we need only 2 rooms for staying. But 15 more colleagues would be in Hangzhou for business and all of them are different schedule. I know its hard job to meet the different requirements. But Mr.Daniel really completed his duty successfully. His job has been really helpful to our business and all of us thank he and his help. Daniel, I really thank your help in Hangzhou. "

neha

🇮🇳 India, 2025-09-16

Agent: Iris

"Iris was very helpful, informative and reliable. She is reactive to any issues and has a lovely easy-going nature. thanks Iris "

John

🌍 Ireland, 2025-09-15

Agent: Lisa

"Lisa was very helpful in getting everything set up in my apartment. She also helped me with various other things which I needed but were not her obligation to do for me. I normally contact her if I need help with somethingand she always offer help or a solution "

Numy M*****

🌍 Philippines, 2025-09-14

Agent: Iris

"Iris was very helpful, informative and reliable. Thank you Iris! "

Juliana S******

🇩🇪 Germany, 2025-09-13

Agent: Iris

"Hello, I like to leave a big thanks to Iris for her great support. Eventhough it took me a little wile to find an appartment, she supported me very well. Many thanks Juliana"

Aurelie

🇨🇦 Canada, 2025-09-12

Agent: Tina

"Thank you for your service Tina, very reactive and efficient, highly appreciated you were a great help."

Sandra

🌍 Austria, 2025-09-11

Agent: Leven

"Great thank you, Leven, you helped us finding a sweet home in really short time. You are good listener and reactive in every case where we need help or information. It is pleasure to have you as first contact as it is dificult for a foreign family with 2 kids without chinese speaking to organise their arrival in Hangzhou. And all this with a smile. ;) thank you "

Richard S******

🌍 United Kingdom, 2025-09-20

Agent: Lisa

"Coming to China for the first time was a bit of a nervous and scary experience. Not knowing the language or anyone that could help me, I had a bit of a hard time finding an apartment for myself. After the third day of being here I got in contact with Plus. Lisa was assigned to help me with choosing a flat. I sent her my requirements by email and she promptly replied with questions of her own, so that she could gather more details on precisely what I wanted. From the first instance Lisa was professional, organised, and kept to our schedule. She had made a complete routine of what places we were going to see, how far away they were from my work, price, amenities, etc. We had a driver that took us to each location and everything was very smooth. After looking at the first few apartments, I started to gather that Lisa had a natural ability to find apartments to match near or exactly what I wanted! To be honest, it made my decision hard as all of the apartments she showed me were very nice, to my requirement and within my budget. In the end I decided on where I am now, and I am very happy! The service does NOT end there. Lisa has constantly been advising me on other difficulties that I have had throughout my stay in China. She has helped where time has allowed her to. Overall Lisa is not your typical estate agent, she is efficient, hard working, caring and looks out for your interests. I highly recommend her."

Pierre B****

🇫🇷 France, 2025-09-19

Agent: Lisa

"I have been to hangzhou for 4 years now and that's the first time I can compliment a real estate. Lisa did everything fast and very professionally. She understood the needs I had to find the best place for me. The help she gave me during the negotiation and the support to find and understand services in my residence were just perfect. I recommend Lisa for my friends who are looking for an apartment. I tried 4 agencies already and 5 real estates. No one I had experience with could compete with Lisa. Thank you again for her work. "