Client Testimonials

Douglas Huang

🌍 United States, 2025-09-20

Agent: Leven

"Leven is very professional and courteous. After seeing some local agent, I reached out to PLUS by my coworker's recommendation. From the first touch point, Leven worked very hard to get a good sense of what I am looking for. Knowing my busy schedule, she arranged for many showing all in one Saturday morning. All of the apartments she pre-screened for me really meet and exceed my expectation. She was also very good at working the landlord to ensure the apartment is rented in a good condition and good terms. I am extremely happy with this experience and would recommendation Leven and PLUS to anyone!"

Nina

🌍 Philippines, 2025-09-19

Agent: Leven

"My sister and I are very happy to have met Leven, who assisted us in finding an apartment near her school. As I was searching on the internet for apartments, I came upon Hangzhou Plus Real Estate and gave them a call. Suprisingly, a few hours later we met up with them and Leven was the agent assigned to us. Leven came very much prepared and showed us apartments which complied with our requirements. In addition, we did not have problems in terms of communication because Leven has good English skills. And on that very same day, we were able to chose our apartment. But her assistance did not end here. Even after signing the contract, Leven continued to be helpful in our needs and concerns. She occasionaly asks us if everything is fine in the apartment. Also, she even offered to help us install wifi. Thank you so much Leven. "

Andrea

🌍 Italy, 2025-09-18

Agent: Lisa

"I used the service to get the local Driving License. Lisa was very considerate and professional.Thank to her help I had the foreign license translated, got the physical check, did the test and got the driving license in just 8 days.I think no better comment can be made! I recommend her service."

Balasubramaniam

🇮🇳 India, 2025-09-17

Agent: Iris

" Hi Iris , You had really done a very good job , your colleague Mr.Issac had also support our family very well. We felt like home , when we had come to china for the info visit. thanks for your support and hope to see the same when we are their in china for next four years also. With regards Bala & Family "

Corazon

🌍 Philippines, 2025-09-16

Agent: Lisa

"Lisa is very caring and considerate. It took us three days and more than five apartments before I could decide but she has been very patient with me. To be honest, she is more like a friend than an agent. She is genuinely listens and considers the client's needs and does her best to find the best place for them. Thanks to Lisa, I found a really nice place within my budget! "

Elena Gladkaia

🌍 Russia, 2025-09-15

Agent: Iris

"I'm very happy to meet such a professional agent as Iris! All the apartments she showed me were new, in nice secured areas, so i hand't have to waste days and weeks checking some old dirty disgusting apartments with nasty furniture in noisy surroundings as i had to do with other agents before. Actually with Iris we haven't checked many places as i made my choice in the 1st day! Couple of days before Iris checked my requirements, sent me pictures for the reference so we both were sure we are talking about same things in the same language! Iris helped me to negotiate with the landlord, explained her my additional requirements such as hot-water washing machine ect. Helped to find an ayi, informed about options for the new lock change, the police office address, carefully included the list of all the furniture and equipment in the apartment into our contract, took pictures of some slightly damaged paint in the wall etc., informed about internet providers in that area, their tariffs and other customers feedback, found and organized a car to help me move all my belongings to a new place. All the written information were provided in both English and Chinese including the contact for lease. The best agent ever! Thank you, Iris, for your kind support!"

Alba Ruiz

🌍 Spain, 2025-09-14

Agent: Lisa

"First, i would like to take the time to thank Lisa for always being helpful and friendly. Also, her English is amazing, which helps to overcome the language barrier in China in order to avoid misunderstandings. I highly recommend her in your search of an apartment or any other real state needs that you might have. Thank you, Lisa!"

Abdullah Al-Ashi

🌍 Jordan, 2025-09-13

Agent: Leven

"very hard working, very helpful. very high level of followup . although she seems to be very busy, but she always keeps tracking with her clients and sometimes she get the small details missed up, but she is not to be blamed. i think such kind of job requires a tablet device and customer relationship management system, i hope her company can provide her one. it was a pleasure working with her, wish her all the best. "

Nana

🌍 Russia, 2025-09-12

Agent: Iris

"Dear Iris, you are very professional and we r happy with your service. We wish you all the best an take care us same way)"

Colm O****

🌍 Ireland, 2025-09-11

Agent: Iris

"Iris has been very helpful and supportive. Anytime we contact her with problem or need help, she always replies quickly, and checks afterwards to ensure all is ok. We are very happy with service and support she provides "

Bill M******

🇦🇺 Australia, 2025-09-20

Agent: Iris

"PLUS and Iris are doing a great job of looking after our rental in Hangzhou. Not only getting the place set up, but also ongoing assistance with payments, home help and follow up of issues and questions. Keep up the good work!"

Cecilia R*****

🌍 Peru, 2025-09-19

Agent: Iris

"Iris has been a strong support for our family while our stay in Hangzhou. She is always available to help us with the problems that we encounter. She is very responsive and she goes out of her way to solve our problems and meet our needs. I like that she is soft manner and yet very efficient. Sometimes I don't return her calls is a timely manner and she is patient and kind. Sometimes problems come after working hours, and she she always available. Her English proficiency makes it so easy to communicate with her. Thank you Iris"