Client Testimonials

Navjot Singh

🌍 United Kingdom, 2025-09-20

Agent: Daniel

"Daniel and his team went out of their ways to help me during all parts the life cycle process of renting a home in Hangzhou. Most estate agents just help you to look for a house...but the team here are with you throughout the duration of your stay. Not only do they help you to look for a house, but they also help with negotiating the rent with the landlord, help to find someone for any house repairs, and even up until you are due to renew your rent. From my experience, this is the BEST estate agent in Hangzhou for expats. Most importantly, they speak excellent English and understand the needs of the foreigners (i.e quiet house, clean neighbourhood etc.). They have never let me down-- always on time, honest, helpful and always there when you need help with your home."

Ariana Yip

🌍 Hong Kong, 2025-09-19

Agent: Iris

"Iris is a very helpful and reliable housing agent, her great lead and good advices that make us to find our ideal apartment in less time. Definitely will recommend her to our friends. Thank you Iris."

Susanne Keul

🇩🇪 Germany, 2025-09-18

Agent: Robert

"We have always been very satisfied with Robert and his Company. Always prompt reply, reliable,honest, polite, it doens´t matter if Robert or his colleages, all of them did a great Job, we highly can recommend Robert and his Company. "

Thomas Keul

🇩🇪 Germany, 2025-09-17

Agent: Robert

"1.) Robert always delivers very good service 2.) When ever is a problem Robert always find a very suitable solution 3.) Robert dealed very well with the landlord for the contract and extension of contract and other things 4.) If dreamland management does not understand what we want Robert supports After 3 years HZ we will move to SH and we will miss Robert's support and help defenetily. Thank you very much for everything in the past 3 years "

Chan Chee Meng

🌍 Malaysia, 2025-09-16

Agent: Iris

"Overall, she is nice and responsible. Give fast feedback to my enquiry. "

Dr Miguel Nogueras

🌍 United States, 2025-09-15

Agent: Lisa

"Lisa has been a great deal of help since day one. She listened to my requirements after our first meeting and got me exactly the apartment I was looking for. In addition her services and dedication did not end upon signing of the lease. She has helped me with the basics such as identifying grocery stores, gym facilities and restaurants that would cater to my pallet. In addition she has coordinated cleaning services as well as water delivery. Furthermore I selected a new construction and despite of the minor issues that come with new constructions Lisa has been there working with the building management company as well as the landlord to ensure everything is taken care of. As an expat I could not have asked for a better person. She has definitely made the start of a new journey in my career a walk in the park. All I have to say is THANK YOU LISA!!! "

Elena

🌍 Russia, 2025-09-14

Agent: Iris

"Iris always help me a lot, will recommend to others surely when there is chance. Iris, thanks again"

Ariana

🌍 Hong Kong, 2025-09-13

Agent: Iris

"Iris has taken care of us very well, professional and attentive.thanks. "

Sara

🌍 Spain, 2025-09-12

Agent: Iris

"Iris is so diligent, whenever we have any problem she solves it immediatly. Always happy to help us with everything."

Peder & Laura

🌍 Denmark, 2025-09-11

Agent: Leven

"We used Hangzhou Home and our realtor Leven was wonderful. She was very helpful and we really enjoyed working with her. She very quickly found a great place for us, within our prefered neighbourhood and within our price range. Furthermore, she stayed in touch and was always ready to answer any questions we might have. We will highly recommend Leven and Hangzhou Home. "

Bill

🇦🇺 Australia, 2025-09-20

Agent: Robert

"Hi Robert, I understand that there are now 2 additional Ford families living in Dreamland complex thanks to the efforts of PLUS. I am very pleased that you have been able to help and now the reputation of PLUS in Ford is very good. Both Katerina and I have been happy with PLUS in our time in Hangzhou. You have helped us with many issues, not only around the apartment but also in daily life. This is above and beyond your responsibilities, and we greatly appreciate your efforts and assistance. We continue to recommend you and your company to others based on our experience with you. Please make sure you continue to provide this level of service and assistance to all of our colleagues into the future. This will protect your reputation and ensure future business for PLUS. Thanks to you and your staff for the support and assistance, Sincerely, "

Katerina

🌍 Russia, 2025-09-19

Agent: Iris

"Iris has taken care of us very well, professional and attentive. She has gone over and above what was expected, and we have recommended PLUS to many others. She has helped with daily life issues, dealing with local markets, shopping, and many things which are not really her responsibility, but she has taken this on happily to be of assistance."