Client Testimonials

Rowena Minney

🌍 United Kingdom, 2025-09-20

Agent: York

"York was incredibly helpful. He had a pretty impossible task of finding us an apartment with enough outside space for all our dogs but also a landlord that would accept that! However, he exceeded our expectations with a beautiful apartment within the area we asked as well. Throughout the handover and signing process he was always available to answer any questions or queries it made finding a new apartment enjoyable again! Thank you York! "

忆安酒店

🇨🇳 China, 2025-09-19

Agent: York

"和小林合作非常高效非常愉快 希望能多多合作！！"

Sandy

🌍 Russia, 2025-09-18

Agent: Cici

"Cici is an amazing agent, she is helpful and is very organised. She knew exactly what I wanted when looking for an apartment, which made the process easier. Thank you Cici for your outstanding work."

Jamie Heath

🌍 United Kingdom, 2025-09-17

Agent: Agnes

"Agnes has been really helpful to me since moving to this apartment when I needed to get a new key for my room she helped me speak to the staff about my situation who couldnt speak much English. Having someone who's bilingual is very helpful at this stage when I'm in my early development of learning Chinese. "

Luis M.

🌍 Spain, 2025-09-16

Agent: Tina

"My wife and I have had a great experience with Plus and specially with Tina. We were struggling looking for a home in Hangzhou. Thanks to her we found what we were looking for. Tina is always willing to help and solve the different situations that may arise. Thank you. "

Sandra

🌍 United States, 2025-09-15

Agent: Tina

"Tina did a wonderful job helping me negotiate and communicate with the landlord. I’ve found a perfect apartment! "

Wolfgang

🌍 Austria, 2025-09-14

Agent: Tina

"I really want to highly praise Tina’s excellent service attitude and professionalism, which really made arriving in Hangzhou from abroad for me very smooth, inspite of the very strict quarantine regulations for newcomers from abroad amidst the Covid pandemic. Tina not only did an outstanding job in settling all administrative and preparation work that made moving into my rented apartment extra easy, but she also went out.of her way to arrange the delivery of some general household necessities that i could not go out to get myself due to the quarantine rules. Any open questions or topics I had were answered promptly and taken care of immediately and I am truly delighted by Tina’s strong customer oriented support. I am indeed a very pleased and happy client. Well done! Cheers. Wolfgang"

Max

🌍 Swaziland, 2025-09-13

Agent: Cherry

"Sherry was a very nice girl, she provided me good service. Highly recommended. "

kurata

🇯🇵 Japan, 2025-09-12

Agent: Cherry

"sherry是一个认真负责的人，这次退房也帮助了我们很多，谢谢"

Alberto

🌍 Italy, 2025-09-11

Agent: Cici

"Mrs Cici Helped me a lot when I was in Hangzhou, she has been very helpful and professional in helping me to find the right place and to process all the documents needed To ensure that the process was smooth and easy. Very professional A++"

Kayla

🌍 United States, 2025-09-20

Agent: Agnes

"Very helpful and quick. I just gave a list of what I was looking for and price point and she did the rest. It was very helpful for me since my Chinese isn't very good and she could translate for me. The whole process was smooth. Thank you so much for all the help!"

Gurjeet Singh

🇮🇳 India, 2025-09-19

Agent: Cici

"Cici is very kind and always helpful, she always provide very good service from heart ! Wish you all the best thanks "