Client Testimonials

Rebecca Hatton

United Kingdom, 2021/9/2

"Tina has been so helpful and accommodating. Nothing is too much trouble! She helped with the whole process before I arrived in Hangzhou, during my quarantine period and is always available to answer any questions. I could not recommend Tina highly enough. Thank you for everything you have done for me. "

Nani Smit

South Africa, 2021/7/28

"Always available to assist me with anything I require, extremely willing to help with any questions I have; and goes above and beyond to give me any information I might require. I’m a foreigner in a country where I don’t speak the language well, and York is very kind and patient by helping me with what would be stupid questions for anyone else. I’ve been extremely grateful for him and all his help! THANK YOU!"

Catherine

United Kingdom, 2021/7/27

"Cici has been a fantastic agent and helped us through every stage of the house hunting process. She came highly recommended and I can see why. She listened to what we were seeking and did her utmost to find it for us. Whenever we have a query regarding the apartment, bills or anything else, Cici continues to help us promptly and with care. I would recommend Cici for any expat looking for a home in Hangzhou and will always use her service in the future!"

Charlotte

United Kingdom, 2021/6/30

"Working with Tina has been easy and stress-free. After describing my ideal apartment to her, she provided a large number of options. She arranged viewings at a time convenient for me and was professional and efficient during the process. "

Shawn Maculay

South Africa, 2021/6/30

"Sherry was amazing! Not only did she help me incredibly efficiently with finding an apartment, but aided me so much with everything else as well. She replies fast and is always readily available to help. Even after our last encounter she said she'll follow up to make sure I don't need further assistance. She made the transition into Hangzhou a smooth one. Additionally, she was always very polite and friendly. It was a pleasure 😊"

Mark Flynn

Ireland, 2021/6/1

"York helped to search for apartments in Hangzhou on two occasions. Once late last year and again this year. He was always very helpful accommodating and patient. He arranged for me to view a number of apartments in different parts of the city until we found a place that was suitable for me. I wouldn’t hesitate to use his services again if and when I decide to move again. "

Danielle

United Kingdom, 2021/4/23

"Tina has been so helpful, she understood what I wanted, showed me around - negotiated a great deal and got the things I needed! Tina always provides a high service for her clients, supporting us to communicate with the landlord/and all other daily thing such as tv/internet/repairs etc couldn’t ask for a better service! ***highly recommend working with Tina for your housing needs! Thank you Tina "

Rowena Minney

United Kingdom, 2021/3/30

"York was incredibly helpful. He had a pretty impossible task of finding us an apartment with enough outside space for all our dogs but also a landlord that would accept that! However, he exceeded our expectations with a beautiful apartment within the area we asked as well. Throughout the handover and signing process he was always available to answer any questions or queries it made finding a new apartment enjoyable again! Thank you York! "

Jamie Heath

United Kingdom, 2021/3/17

"Agnes has been really helpful to me since moving to this apartment when I needed to get a new key for my room she helped me speak to the staff about my situation who couldnt speak much English. Having someone who's bilingual is very helpful at this stage when I'm in my early development of learning Chinese. "

Luis M.

Spain, 2021/3/9

"My wife and I have had a great experience with Plus and specially with Tina. We were struggling looking for a home in Hangzhou. Thanks to her we found what we were looking for. Tina is always willing to help and solve the different situations that may arise. Thank you. "

Alberto

Italy, 2021/2/5

"Mrs Cici Helped me a lot when I was in Hangzhou, she has been very helpful and professional in helping me to find the right place and to process all the documents needed To ensure that the process was smooth and easy. Very professional A++"

Kayla

United States, 2021/2/5

"Very helpful and quick. I just gave a list of what I was looking for and price point and she did the rest. It was very helpful for me since my Chinese isn't very good and she could translate for me. The whole process was smooth. Thank you so much for all the help!"